Patient Services Therapy Tech, Pediatric Day Program, Full-time

Brooks Rehabilitation•Jacksonville, FL

16h•Onsite

About The Position

The Pediatric Day Program is a multidisciplinary rehabilitation program for kids age 7-18 years old with a variety of conditions. We serve these kids for half day classes Monday-Friday. The Patient Services Therapy Tech has the opportunity to directly interact with patients to assist under the direction of physical and occupational therapists with patient treatment sessions and recovery as well as an opportunity to assist the nurse case manager with case management duties.

Requirements

High school diploma or GED
Good interpersonal skills
Good strength, endurance and mobility
Must be able to work in a fast paced environment

Nice To Haves

A minimum of two years of experience working with customers in the medical, service or hospitality industries.
Exercise physiology/science degree and/or personal training certificate

Responsibilities

Assist patients with exercises and transfers under the direction of treating therapist
Setting up patients with various pieces of equipment or technology under direction of the treating therapist
Communicate patients' status to Therapist directing patient care
Cleans and maintains treatment areas and equipment throughout the day
Maintains confidentiality of patient information
Adheres to policies and procedures specific to patient rights
Maintains a clean and safe environment; identifies and reports hazards
Proficient in basic computer operations and all office automation equipment (telephones, voice-mail, desktop computing, electronic mail, facsimile procedures, automated, scheduling)
Proficient with Microsoft Office software products, especially Word and Excel
Exhibit sound organizational skills, personal initiative and time management skills
Knowledge of medical terminology, insurance and authorization
Pre-register all walk-ins, telephone and fax referrals received by Clinic
Provides general office support such as filing, copy, faxing, maintaining inventory control, and ordering supplies
Perform light cleaning duties such as wiping equipment, laundry, tiding up the gym.
Collects patient responsibility payments, provides receipts
Checks and responds to work related voicemail and email timely
Other duties as assigned by Manager