PSS / Patient Services Specialist - Primary Care at Kent Des Moines
About The Position
UW Medicine Primary Care at Kent Des Moines has an outstanding opportunity for a Patient Services Specialist 2. This is a full-time, 100% FTE (40 hours per week) position with a work schedule of Monday 8:30-5, Tuesday 9:30-6, Wednesday 8:30-5, Thursday 9:30-6, Friday 9-5:30 and rotating Saturday shifts. The clinic is conveniently located on Pacific Highway South and near I-5, offering appointments six days a week, including evenings and same-day appointments. Medical advice is available 24 hours a day, seven days a week. This role is conveniently located near public transportation and offers an opportunity to make a difference for patients and employees, with potential for career growth.
Requirements
- High school graduation or equivalent
- One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience
Responsibilities
- Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
- Scheduling provider and ancillary service appointments
- Obtaining patient demographic, financial, and clinical information
- Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
- Other duties as requested
Benefits
- For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
