PSS / Patient Services Specialist - Primary Care at Ballard
About The Position
UW Medicine Primary Care at Ballard has an outstanding opportunity for a Patient Services Specialist 2. This is a full-time, 100% FTE (40 hours per week) day shift position. UW Medicine Primary Care at Ballard offers personalized care for every stage of life, providing personalized care that is easy to access and respects patient backgrounds and preferences. Whether patients need a routine checkup, help managing a chronic condition, or are seeking treatment for an illness or injury, the team is there to help. This position is conveniently located near public transportation, offers the chance to make a difference for patients and employees, and provides opportunities for career growth.
Requirements
- High school graduation or equivalent
- One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience
Responsibilities
- Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
- Scheduling provider and ancillary service appointments
- Obtaining patient demographic, financial, and clinical information
- Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
- Other duties as requested
Benefits
- For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
