Patient Services Specialist ENT Clinic

Valley View•Glenwood Springs, CO

About The Position

Valley View's ENT Clinic is seeking a full-time, patient-focused Patient Services Specialist to serve as the first contact for patients in the front office. The role provides professional and friendly reception services, helps organize patient flow and schedules, maintains accurate patient files and accounts, and handles phone calls for the office manager, physicians, and nurses. The specialist also assists with billing and collection efforts as needed and in a timely manner. Bilingual English/Spanish skills are highly preferred, and a patient care background is preferred. The position works 40 hours per week, Monday through Friday. Salary is listed as “$_____ - $_____/hour”; entry salary depends on education, skill set, and experience. Valley View is unable to sponsor visas.

Requirements

High school diploma or equivalent.
Clerical skills, including typing, filing, scheduling, computer use, and phone use.
Exceptional customer service skills.
Ability to multitask in a fast-paced environment.
Receptionist or clerical experience required.

Nice To Haves

Bilingual English/Spanish skills are highly preferred.
Patient care background preferred.
Experience in a clinical setting highly preferred.

Responsibilities

Provide professional and friendly reception duties for patients and physicians.
Organize patient flow and help keep physicians and patients on schedule.
Maintain patient files and accounts accurately and professionally.
Handle phone calls for the office manager, physicians, and nurses appropriately.
Assist with billing and collection efforts as necessary and in a timely manner.

Benefits

Medical, dental, and vision coverage, including coverage for eligible dependents.
Employer-paid basic life coverage with buy-up coverage options.
Flexible Spending Account for health care and dependent care.
Paid time off.
Paid family and medical leave, including Colorado FAMLI.
Paid sick and bereavement leave under the Colorado Healthy Families and Workplaces Act.
Leaves of absence.
Tuition assistance.
401(a) retirement plan.
403(b) retirement plan with employer matching contributions.
Employee Assistance Program.
Employee discount on Valley View Medical Services.
Voluntary employee benefits, including discounted RFTA bus passes, discounted gym memberships, corporate ski passes, and a free car seat for eligible Valley View employee families with a newborn or adopted baby.
Free use of Sunlight and Aspen SkiCo day passes, based on availability.
Relocation and other financial assistance may apply.