Patient Services Specialist ENT Clinic

Valley View•Glenwood Springs, CO

2d•$19 - $28•Onsite

About The Position

Valley View's ENT Clinic is seeking a full-time, patient-focused Patient Services Specialist to serve as the first point of contact for patients in the front office. The role provides professional and friendly reception services, helps organize patient flow, and keeps physicians and patients on schedule. It also maintains patient files and accounts accurately, handles phone calls for the office manager, physicians, and nurses, and assists with billing and collection efforts as needed and in a timely manner. Patient care background is preferred. The schedule is 40 hours per week, Monday through Friday. Bilingual English/Spanish ability is highly preferred. The position is open for at least three days and will remain open until a top applicant is identified. Valley View is unable to sponsor visas.

Requirements

High school diploma or equivalent.
Clerical skills, including typing, filing, scheduling, computer use, and phone use.
Exceptional customer service skills.
Ability to multitask in a fast-paced environment.
Receptionist or clerical experience required.
Eligible to work in the United States; visa sponsorship is not available.

Nice To Haves

Bilingual English/Spanish ability is highly preferred.
Patient care background preferred.
Experience in a clinical setting highly preferred.

Responsibilities

Provide professional and friendly reception services to patients and physicians.
Organize patient flow and keep physicians and patients on schedule.
Maintain patient files and accounts accurately and professionally.
Handle phone calls for the office manager, physicians, and nurses appropriately.
Assist with billing and collection efforts as necessary and in a timely manner.

Benefits

Medical, dental, and vision coverage, including coverage for eligible dependents.
Employer-paid basic life coverage with buy-up coverage options.
Flexible Spending Account for health care and dependent care.
Paid time off, paid family and medical leave (including Colorado FAMLI), paid sick and bereavement leave under Colorado HFWA, and leaves of absence.
Tuition assistance.
Retirement Plan 401(a).
Retirement Plan 403(b) with employer matching contributions.
Employee Assistance Program.
Employee discount on Valley View Medical Services.
Voluntary benefits including discounted RFTA bus passes, discounted gym memberships, corporate ski passes, and a free car seat for eligible Valley View employee newborns or adopted children.
Free use of Sunlight and Aspen SkiCo day passes, based on availability.
Relocation and other financial assistance may apply.