Patient Services Specialist at Women's Health Full-time
About The Position
Valley View's busy Women's Health clinic is seeking an energetic, patient-focused Patient Services Specialist to serve as the first point of contact for patients in the front office. The position provides professional, friendly reception services, helps organize patient flow and keep physicians and patients on schedule, maintains patient files and accounts accurately, and handles phone calls for the office manager, physicians, and nurses. The role also assists with billing and collection efforts as needed and in a timely manner. A patient care background is preferred. The posting offers a $1,000 sign-on bonus for a six-month, full-time commitment and states that bilingual English/Spanish skills are required.
Requirements
- High school diploma or equivalent.
- Clerical skills, including typing, filing, scheduling, computer, and phone skills.
- Exceptional customer service skills.
- Ability to multitask in a fast-paced environment.
- Bilingual English/Spanish skills are required in the opening description; the qualifications section lists them as preferred.
- Receptionist or clerical experience required.
Nice To Haves
- Patient care background.
- Experience in a clinical setting.
Responsibilities
- Provide patients and physicians with professional and friendly reception duties.
- Organize patient flow and keep physicians and patients on schedule.
- Maintain patient files and accounts accurately and professionally.
- Handle phone calls for the office manager, physicians, and nurses appropriately.
- Assist with billing and collection efforts as necessary and in a timely manner.
Benefits
- $1,000 sign-on bonus for a six-month, full-time commitment.
- Medical, dental, and vision coverage, including coverage for eligible dependents.
- Employer-paid basic life coverage with buy-up coverage options.
- Flexible Spending Account for health care and dependent care.
- Paid time off, paid family and medical leave, paid sick and bereavement leave, and leaves of absence.
- Tuition assistance.
- Retirement Plan 401(a).
- Retirement Plan 403(b) with employer matching contributions.
- Employee Assistance Program.
- Employee discount on Valley View Medical Services.
- Voluntary benefits, including discounted RFTA bus passes, discounted gym memberships, corporate ski passes, and a free car seat for Valley View employees' babies born or adopted.
- Free use of Sunlight and Aspen SkiCo day passes, based on availability.
- Eligibility as an employer for the federal Public Service Loan Forgiveness program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
