PSS / Patient Services Specialist - UW Medicine Primary Care at Factoria

University of Washington Medical Center•Seattle, WA
•$24 - $35•Onsite

About The Position

UW Medicine Primary Care at Factoria has an outstanding opportunity for a Patient Services Specialist 2. This is a full-time, 100% FTE (40 hours per week) position with a work schedule of Monday-Thursday 9-5:30 and Friday 8-4:30, falling under the Day Shift. The clinic is conveniently located just off of I-90 in Bellevue and offers a wide range of healthcare services including family medicine with obstetrics, internal medicine, behavioral health, travel medicine, acupuncture, gynecology, nutrition services, podiatry services, and an on-site lab. Providers speak a variety of languages. This position offers convenience near public transportation, the chance to make a difference for patients and employees, and opportunities for career growth.

Requirements

  • High school graduation or equivalent
  • One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience

Responsibilities

  • Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
  • Scheduling provider and ancillary service appointments
  • Obtaining patient demographic, financial, and clinical information
  • Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
  • Other duties as requested

Benefits

  • For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
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