PSS / Patient Services Specialist - UW Medicine Primary Care at Kirkland
About The Position
UW Medicine Primary Care at Kirkland has an outstanding opportunity for a Patient Services Specialist 2. This is a full-time, 100% FTE (40 hours per week) position with a work schedule of Wednesday/Thursday 9:30-8 and Saturday 7:30-6. The role is conveniently located near public transportation and offers an opportunity to make a difference for patients and employees, with potential for career growth. UW Medicine Primary Care at Kirkland offers personalized care for every stage of life, respecting background and preferences, and covers routine checkups, chronic condition management, and treatment for illness or injury.
Requirements
- High school graduation or equivalent
- One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience
Responsibilities
- Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
- Scheduling provider and ancillary service appointments
- Obtaining patient demographic, financial, and clinical information
- Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
- Other duties as requested
Benefits
- For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
