Patient Services Specialist / Harborview/ Madison Clinic
University of Washington Medical Center•Seattle, WA
•$22 - $29•Hybrid
About The Position
Harborview - Madison Clinic has an outstanding opportunity for a Patient Services Specialist 2. This is a full-time, 100% FTE, 40 hours per week position, Monday through Friday. The role is primarily on-site but offers telework flexibility. The position is conveniently located near public transportation and offers the chance to make a difference for patients and employees, with opportunities for career growth.
Requirements
- High school graduation or equivalent
- One year of healthcare, administrative, or customer service experience
- An equivalent combination of education/experience
- Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration
Responsibilities
- Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
- Scheduling provider and ancillary service appointments
- Obtaining patient demographic, financial, and clinical information
- Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
- Other duties as requested
Benefits
- For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
