Patient Services Specialist l Onalaska Clinic

Gundersen Health System • Onalaska, WI

10d • Onsite

About The Position

The Patient Services Specialist provides superior face-to-face customer service in greeting and assisting patients, family, visitors and internal customers. They perform an important role in facilitating the patient experience by promoting a patient and family centered atmosphere throughout the check in/out process.

Requirements

• High School Diploma or equivalency
• 6 months experience in an office setting requiring customer service responsibilities
• Strong customer service, interpersonal, and technical/computer skills
• Friendly personality and passion for connecting with/helping people

Responsibilities

• Provides superior face-to-face customer service in greeting and assisting patients, family, visitors and internal customers.
• Facilitates the patient experience by promoting a patient and family centered atmosphere throughout the check in/out process.

Benefits

• Starting pay of $17.93/hour + more for experience!
• Shift, weekend, and holiday differentials
• Support to grow in your career with access to our Career Development Center and Tuition Investment Program
• Top-rated retirement plan and healthcare benefits
• Departmental leadership that supports you as you do your best work.
• Work/Life balance to love what you do and where you live.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED