Patient Services Specialist / Harborview - 5 NJB Medical Specialties
University of Washington Medical Center•Seattle, WA
•$22 - $29•Onsite
About The Position
5 NJB Medical Specialties - Harborview has an outstanding opportunity for a Patient Services Specialist 2. This is a full-time, 100% FTE (40 hours per week) position with a day shift schedule, typically Monday through Friday from 7:30 am to 5:00 pm. The role is on-site and not eligible for telework. The position offers convenience with its location near public transportation and the chance to make a difference for patients and employees, with opportunities for career growth.
Requirements
- High school graduation or equivalent
- One year of healthcare, administrative, or customer service experience
- An equivalent combination of education/experience
- Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration
Responsibilities
- Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
- Scheduling provider and ancillary service appointments
- Obtaining patient demographic, financial, and clinical information
- Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
- Other duties as requested
Benefits
- For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
