Patient Services Specialist/ EEG and Neurophysiology Lab - Harborview

University of Washington Medical Center•Seattle, WA
•$22 - $29•Onsite

About The Position

Harborview - EEG and Neurophysiology Lab has an outstanding opportunity for a Patient Services Specialist 2. Located at Harborview Medical Center, the EEG & Neurophysiology Lab is part of the UW Medicine Regional Epilepsy Center and Neurology Clinic. The lab provides electroencephalography and related diagnostic testing services on a provider-referral basis. This position offers a convenient location near public transportation, the chance to make a difference for patients and employees, and opportunities for career growth.

Requirements

  • High school graduation or equivalent
  • One year of healthcare, administrative, or customer service experience
  • An equivalent combination of education/experience

Responsibilities

  • Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
  • Scheduling provider and ancillary service appointments
  • Obtaining patient demographic, financial, and clinical information
  • Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
  • Other duties as requested

Benefits

  • Outstanding benefits
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