Patient Services Specialist/ EEG and Neurophysiology Lab - Harborview

University of Washington • Seattle, WA

5d • Onsite

About The Position

Harborview - EEG and Neurophysiology Lab has an outstanding opportunity for a Patient Services Specialist 2. Located at Harborview Medical Center, the EEG & Neurophysiology Lab is part of the UW Medicine Regional Epilepsy Center and Neurology Clinic. The lab provides electroencephalography and related diagnostic testing services on a provider-referral basis.

Requirements

• High school graduation or equivalent AND One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Benefits

• Benefits for this position

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED