Patient Services Specialist - Family Medicine
About The Position
Under the direction of the PAS manager, the Patient Services Specialist assists patients with on-site registration and arrival for scheduled and unscheduled visits and completes financial clearance functions. For unscheduled visits, the specialist collects accurate demographic and insurance information and collects patient liability at the time of service when known. During registration downtimes, the specialist performs financial clearance functions on assigned scheduled accounts. The role also includes miscellaneous client service activities, such as collecting valuables and providing basic customer service. The specialist greets and serves patients professionally, warmly, and respectfully to promote positive encounters.
Requirements
- At least 6 months of healthcare experience in a business office, hospital, or medical office setting.
Responsibilities
- Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
- Register patients for unscheduled visits by collecting accurate demographic and insurance information.
- Collect patient liability at the time of service when known.
- Complete financial clearance functions on assigned scheduled accounts during registration downtimes.
- Perform miscellaneous client service activities, including valuables collection and basic customer service.
- Greet and serve patients in a professional, friendly, and respectful manner to promote positive encounters.
Benefits
- Benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
