PRN (as needed) Patient Services Specialist Pediatric Partners

Valley View • Glenwood Springs, CO

6d

About The Position

Valley View’s Pediatric Partners clinic is seeking an energetic, patient-focused Patient Services Specialist to serve as the first point of contact for patients in the front office. This PRN (as needed) position includes day and evening shifts and rotating weekends. The role requires attention to detail, the ability to multitask in a busy environment, and strong phone and computer skills. Experience working with children is sought; prior clinic experience is desired, and bilingual English/Spanish skills are highly preferred.

The Patient Services Specialist provides professional, friendly reception services to patients and physicians; organizes patient flow; helps keep physicians and patients on schedule; maintains patient files and accounts accurately; and appropriately handles calls for the office manager, physicians, and nurses. The specialist also assists with billing and collection efforts as needed and in a timely manner.

Valley View is an independent, nonprofit health system based in Glenwood Springs, Colorado. It includes a 78-bed hospital and 17 physician clinics serving communities from Glenwood Springs to Aspen and Eagle to Grand Junction. Its services include orthopedic and neurosurgical care, cancer care, and interventional cardiology, delivered through a patient-focused approach.

Requirements

• High school diploma or equivalent.
• Clerical skills, including typing, filing, scheduling, computer use, and phone skills.
• Exceptional customer service skills.
• Ability to multitask in a fast-paced environment.
• Receptionist or clerical experience.
• Eligible to work in the United States; visa sponsorship is not available.

Nice To Haves

• Experience working with children.
• Bilingual English/Spanish skills.
• Patient care background.
• Experience in a clinical setting.
• Previous clinic experience.

Responsibilities

• Provide professional and friendly reception services to patients and physicians.
• Organize patient flow and help keep physicians and patients on schedule.
• Maintain patient files and accounts accurately and professionally.
• Handle phone calls for the office manager, physicians, and nurses appropriately.
• Assist with billing and collection efforts as necessary and in a timely manner.

Benefits

• Retirement plans, including 401(a) and 403(b) plans.
• Employee Assistance Program.
• Annual bonus for eligible PRN employees based on organizational and individual performance.
• Employee discount on Valley View Medical Services.
• Use of Sunlight and Aspen SkiCo day passes.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED