PRN (as needed) Patient Services Specialist Pediatric Partners
About The Position
Valley View's Pediatric Partners clinic is seeking an energetic, patient-focused Patient Services Specialist to serve as the first contact for patients in the front office. This PRN (as needed) role involves providing professional and friendly reception services, organizing patient flow, helping keep physicians and patients on schedule, maintaining patient files and accounts accurately, and appropriately handling phone calls for the office manager, physicians, and nurses. The role also assists with billing and collection efforts as needed and in a timely manner. The position requires clerical and reception experience, strong customer service, and the ability to multitask in a fast-paced environment. Experience with children and in a clinical setting is preferred, as is bilingual English/Spanish ability. The schedule includes days and evenings and rotating weekends.
Requirements
- High school diploma or equivalent.
- Receptionist or clerical experience required.
- Clerical skills including typing, filing, scheduling, computer use, and phone use.
- Exceptional customer service skills.
- Ability to multitask in a fast-paced environment.
Nice To Haves
- Experience with children.
- Previous clinic experience.
- Patient care background.
- Experience in a clinical setting.
- Bilingual in English and Spanish.
Responsibilities
- Provide patients and physicians with professional and friendly reception duties.
- Organize patient flow and help keep physicians and patients on schedule.
- Maintain patient files and accounts accurately and professionally.
- Handle phone calls for the office manager, physicians, and nurses appropriately.
- Assist with billing and collection efforts as necessary and in a timely manner.
Benefits
- Retirement plans: 401(a) and 403(b).
- Employee Assistance Program.
- Annual bonus for eligible PRN employees based on organizational and individual performance.
- Employee discount on Valley View Medical Services.
- Use of Sunlight and Aspen SkiCo day passes.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
