Patient Services Specialist

Family HealthCare • Fargo, ND

2d • Onsite

About The Position

Join Family HealthCare in Fargo as a Full-Time Patient Services Specialist and be part of a team that thrives on compassion and diversity. This onsite position offers an exciting opportunity to engage with patients daily, helping them navigate healthcare services with empathy and expertise. You’ll be at the forefront of delivering compassionate care, making a meaningful difference in our community. Starting pay is $17.00 per hour, with the potential to increase to $17.50 after a successful 90 days. This role not only enhances your professional experience but allows you to work in an innovative environment committed to excellence. You’ll find fulfillment in helping a diverse patient population every day. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Employee Discounts. Seize this chance to contribute to a company that truly values compassion in healthcare. Apply today to embark on your rewarding journey with Family HealthCare! Family HealthCare: Our Mission Family HealthCare (FHC) is a family-oriented primary care clinic that provides primary care services for patients in the Fargo-Moorhead area. With five different care locations and a mobile unit, we proudly serve over 15,000 patients each year.

Requirements

• Excellent customer service skills
• Adaptable
• Patient
• Culturally sensitive
• Strong interpersonal and communication skills
• Genuine empathetic nature
• Excellent organizational skills
• Attention to detail
• Collaborative spirit
• One year of experience required, preferably in a medical office setting
• Previous computer and customer service experience (required)

Nice To Haves

• Knowledge of medical terminology is beneficial in this role

Responsibilities

• Completing the patient registration process
• Answering incoming calls
• Collecting copayments
• Scheduling appointments
• Other patient service functions
• Maintain accurate patient records
• Assist with scheduling
• Collaborating with team members to optimize workflow and enhance patient experience
• Staying updated on company policies and procedures, ensuring a seamless and compassionate service

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• Paid Time Off
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed