Patient Services Specialist for Pulmonary in SW Beaverton (Registration)

The Oregon Clinic•Beaverton, OR

5d•$20 - $32•Hybrid

About The Position

Join The Oregon Clinic as a full-time Patient Services Specialist in our Pulmonary, Critical Care & Sleep Medicine West Clinic in Southwest Beaverton. This hybrid/remote role focuses on providing a consistent, efficient, and easy experience for patients and stakeholders, ensuring they receive high-value, tailored care. Every person at The Oregon Clinic makes a difference in their mission of delivering world-class care with kindness and empathy, offering an opportunity to impact the local community and the ecosystem of care.

Requirements

Minimum of one (1) year of Electronic Medical Record (EMR) EPIC experience is required.
Prior experience in healthcare insurance and/or authorization is preferred.
Prior experience with insurance and referral processes is required.
Demonstrated ability to initiate, work independently, and effectively multitask.
Excellent attendance and work ethic.
Positive attitude and desire to be a team player.
Ability to communicate professionally and effectively with patients, physicians, and other team members.
A commitment to patient-focused care, privacy, and safety.

Nice To Haves

Minimum of one (1) year of previous medical front office experience is strongly preferred.
Specialty care experience is a plus!
Previous experience in Surgery or other complex scheduling is preferred.
Strong customer service skills and phone experience are strongly preferred.

Responsibilities

Checking in and out new/established patients.
Scheduling and rescheduling patients' appointments according to office protocols and physician requests.
Obtaining and completing insurance information.
Answering phones on a multi-line system.
Managing inbound referrals.
Updating registration and EMR records as needed.
Performing additional administrative and support tasks as assigned.