Patient Services Specialist/ Vascular Center- UW Medical Center-Northwest

University of Washington•Seattle, WA
•Onsite

About The Position

The Vascular Center at UW Medical Center – Northwest has an outstanding opportunity for a Patient Services Specialist 2. This role provides staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging. It also involves scheduling provider and ancillary service appointments and obtaining patient demographic, financial, and clinical information. The Patient Services Specialist partners with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.

Requirements

  • High school graduation or equivalent AND One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience

Responsibilities

  • Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
  • Scheduling provider and ancillary service appointments
  • Obtaining patient demographic, financial, and clinical information
  • Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
  • Other duties as requested

Benefits

  • Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
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