Patient Services Specialist/ Digestive Health Center / UW Medical Center – Montlake
About The Position
Digestive Health Center - UW Medical Center – Montlake has an outstanding opportunity for a Patient Services Specialist 2. This is a full-time, 100% FTE (40 hours per week) position on the day shift, working Mondays through Fridays. The role is on-site with no telework. The position is conveniently located near public transportation and offers an opportunity to make a difference for the patients and employees served, with potential for career growth. The Digestive Health Center at UW Medical Center – Montlake in Seattle offers a full range of consultations, diagnostic testing, and procedures for digestive system and liver diseases, from common conditions to complex cases requiring advanced treatment. They treat ongoing or recurring abdominal pain, abdominal pain and acid reflux/gastroesophageal reflux disease (GERD), swallowing difficulties, celiac disease and other nutrition related disorders, inflammatory bowel disease (IBD) – Crohn’s disease and ulcerative colitis, disorders of the pancreas and bile ducts, irritable bowel syndrome (IBS) and other motility problems, and surveillance of precancerous conditions such as Barrett’s esophagus or intestinal metaplasia of the stomach. They evaluate symptoms such as abdominal or belly pain, nausea or vomiting, diarrhea or constipation, acid reflux or heartburn, and difficulty swallowing. The center offers endoscopy services including upper endoscopy (EGD) and colonoscopy, as well as advanced procedures like Endoscopic retrograde cholangiopancreatography (ERCP) and Endoscopic ultrasound (EUS). This location provides full spectrum gastroenterology care, including advanced endoscopic procedures and screening for precancerous conditions.
Requirements
- High school graduation or equivalent AND One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience
- Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Responsibilities
- Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
- Scheduling provider and ancillary service appointments
- Obtaining patient demographic, financial, and clinical information
- Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
- Other duties as requested
Benefits
- For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
