Patient Services Specialist - Referral Coodinator

Texas Tech University • Lubbock, TX

5d

About The Position

This position ensures the smooth operation of clinic patient flow and serves as a primary contact for patients. The role schedules appointments, prepares paperwork before patient visits, receives patients, and maintains records. It also processes charges for clinic services, files insurance claims, responds to information requests from patients and insurance companies, and maintains related departmental information. Employees may have cash-handling responsibilities.

Requirements

• High school diploma or GED.
• One year of customer service, office, or related experience. Additional education may substitute for the experience requirement.

Responsibilities

• Ensure the smooth operation of clinic patient flow.
• Serve as a primary contact for patients.
• Schedule appointments.
• Prepare necessary paperwork before patient visits.
• Receive patients and maintain records.
• Process charges for clinic services.
• File insurance claims.
• Respond to requests for information from patients and insurance companies.
• Maintain related information for the department.
• Handle cash, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED