Patient Services Specialist - PT Float
About The Position
The Patient Services Specialist (PSS) handles clerical duties associated with a medical clinic. The position is organized into stations, each with its own duties, but all PSS employees are expected to assist coworkers and learn and perform duties across all front-office stations. Duties performed may vary based on office layout and the station assigned for the day or week. The role requires strong copywriting and editing skills, attention to detail, and the ability to meet time-sensitive priorities. The specialist must be highly organized and flexible as priorities change, and may perform other duties and projects as assigned. This is a part-time float position based in Zephyrhills, Florida, with travel to satellite offices and offsite meetings. The standard workdays are Monday through Friday, 8:00 a.m. to 5:00 p.m.
Requirements
- High school diploma or GED.
- Strong copywriting and editing skills.
- Attention to detail and ability to multitask.
- Excellent interpersonal skills and strong communication skills with a wide variety of personalities.
- Critical-thinking, problem-solving, analysis, decision-making, planning, time-management, and organizational skills.
- Ability to exercise independent judgment.
- Interpersonal skills including emotional intelligence, diplomacy, tact, conflict management, and diversity awareness.
- Ability to handle sensitive and confidential material and emotionally charged matters effectively.
- Good command of the English language and effective oral and written communication skills.
- Strong customer focus and ability to collaborate and build positive employee, physician, and community relations.
- Ability to manage time, conflicting priorities, stress, and professional development; work independently with limited supervision; and operate effectively in a fast-paced, multi-site environment.
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
- Valid state driver's license and compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy.
- Must satisfy required background and drug screenings and vaccination requirements, subject to approved exemption.
Nice To Haves
- Healthcare-field experience is highly preferred.
- A second language is an asset but is not required.
Responsibilities
- Handle clerical duties associated with a medical clinic.
- Learn and perform the duties of all front-office stations.
- Assist coworkers with PSS duties across stations as needed.
- Meet time-sensitive priorities while adapting to changing priorities.
- Travel to satellite offices and offsite meetings.
- Perform other duties and projects as assigned.
Benefits
- Tuition reimbursement
- 401(k) match
- Pet insurance
- Legal insurance
- Competitive wages
- Professional opportunities, career advancement, and training
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
