Patient Services Specialist / Harborview Eye Institute
About The Position
Harborview Eye Institute has an outstanding opportunity for a Patient Services Specialist 2. This is a full-time, 100% FTE, 40 hours per week position, Monday through Friday, and is an on-site role with no telework. The department is part of the region's only Level I Trauma Center. Harborview Medical Center (HMC) is known for its innovations and excellence in trauma care and its centers of emphasis. The Eye Institute staff enjoy outstanding benefits and professional growth opportunities in an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. This position is conveniently located near public transportation and offers the chance to make a difference for patients and employees, with opportunities for career growth.
Requirements
- High school graduation or equivalent AND One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience
Responsibilities
- Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
- Scheduling provider and ancillary service appointments
- Obtaining patient demographic, financial, and clinical information
- Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
- Other duties as requested
Benefits
- Outstanding benefits
- Professional growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
