Patient Services Specialist / Harborview Eye Institute
About The Position
Harborview Eye Institute has an outstanding opportunity for a Patient Services Specialist 2. This is a full-time, 100% FTE position working 40 hours per week, Mondays through Fridays. The role is on-site with no telework. Harborview's Eye Institute is part of the region's only Level I Trauma Center. Harborview Medical Center (HMC) is known for innovations and excellence in trauma care and its centers of emphasis. The Eye Institute staff enjoy outstanding benefits and professional growth opportunities in an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
Requirements
- High school graduation or equivalent
- One year of healthcare, administrative, or customer service experience
- An equivalent combination of education/experience
- Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Responsibilities
- Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
- Scheduling provider and ancillary service appointments
- Obtaining patient demographic, financial, and clinical information
- Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
- Other duties as requested
Benefits
- Outstanding benefits
- Professional growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
