Patient Services Specialist 3 Harborview Medical Center Radiology
University of Washington•Seattle, WA
•Onsite
About The Position
Harborview Medical Center - Radiology Services has an outstanding opportunity for a Patient Services Specialist (job profile: Patient Services Specialist 3). This is a full-time position, working 100% FTE, Monday through Friday, from 10:30 am to 7:00 pm. The position is conveniently located near public transportation and offers the chance to make a difference for patients and employees, with opportunities for career growth.
Requirements
- High school graduation or equivalent
- Two years Patient Services Specialist 2 experience OR equivalent combination of education/experience
Responsibilities
- Schedule patients focusing on patient safety and reducing the likelihood of medical health errors
- Participate in process improvement projects
- Audit online tickets, scheduling appointments for accuracy of order placement, referral completion and resource selection
- Act as a subject expert for the department scheduling model, think critically, and troubleshoot Epic errors for the team
- Function proficiently within the team to assist with training of new staff and act as go team resource
- Support team Lead in day-to-day operational goals
- Respond to patient's need and concerns as appropriate maintaining Patient First mentality
Benefits
- Benefits for this position are available through the University of Washington staff benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
