Patient Services Representative (temporary)

Mosaic Community Health • Bend, OR

6d

About The Position

The Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

Requirements

• Knowledge of standard office policies and procedures.
• Strong math skills.
• Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc.

Nice To Haves

• Knowledge of Microsoft Office software products.
• Fluency in Spanish.

Responsibilities

• Accurately check patients in and out for all patient appointments and updates patient record.
• Process the application and income calculations for submitting sliding scale applications to the supervisor.
• Schedule patients in accordance with established provider schedules and clinic protocols.
• Answer phone calls and questions, providing timely, accurate, and quality customer service.

Benefits

• Great benefit package
• PTO day on the mountain, biking/hiking trails, or the river

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed