Patient Services Representative - Full Time days

South Jersey Radiology Associates•Evesham, NJ

1d•Onsite

About The Position

The Patient Services Representative works at the front desk of an imaging center, greeting patients and registering them for procedures. The role handles clerical tasks needed to register and process patients so imaging studies can be performed and billed correctly. The position is full time, Monday through Friday, 7:30 a.m. to 4:00 p.m., at the Greentree location.

Requirements

High school diploma or equivalent.
Good computer skills, including proficient keyboarding and data-entry skills.
Excellent communication skills.
Attention to detail and ability to multitask in a busy work environment.
Ability to communicate verbally and in writing with patients, family members, and coworkers.
Ability to use office equipment such as a copy machine, scanner, fax machine, and multiline telephone.

Nice To Haves

Experience in an administrative healthcare position preferred.
Working knowledge of insurance and billing functions is a plus.
Knowledge of medical terminology and anatomy is a plus.

Responsibilities

Register patients and collect and verify demographic information, insurance data, referring physician information, and meaningful-use information.
Enter patient data accurately and completely, and perform daily computer and data-entry work.
Check insurance eligibility and calculate deductibles and coinsurances.
Collect and post co-pays, coinsurances, and balances; maintain accurate journal sheets of posted payments.
Schedule appointments and explain studies, procedures, and preparation instructions to patients.
Answer telephone calls, fax reports, and request and release images.
Contact referring physician offices as needed.
Maintain confidentiality and comply with HIPAA and Corporate Compliance regulations.
Print or scan documents into patient accounts.
Keep the work area stocked, orderly, and clean.
Communicate information to radiologists, technologists, patients, and referring physician offices.
Maintain regular attendance and punctuality.
Perform other duties as assigned.