Patient Services Representative - Residency Clinic
About The Position
As a Patient Service Representative on the team, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®. Sovah Health is a regional health care delivery system with 2 hospital campuses – Danville and Martinsville. Each facility has a 24/7 Emergency Room, Outpatient Imaging Center, and over 20 primary and specialty care physician clinics. Our Danville location is also a teaching hospital that trains medical students and physician residents specializing in family and internal medicine.
Requirements
- High school diploma or equivalent.
Nice To Haves
- Previous experience in a medical office setting is preferred.
- Previous experience with insurance is preferred.
Responsibilities
- Greets and facilitates patient Check-In/Check-Out, scheduling of appointments, and manages phone calls and messages.
- Collects patient co-pays and past due balances at time of service.
- Verifies patient demographic information and performs insurance verification.
Benefits
- Multiple levels of medical, dental and vision coverage
- tailored benefit options for part-time and PRN employees
- Life, accident, critical illness, hospital indemnity insurance
- short- and long-term disability
- paid family leave and paid time off
- Higher education and certification tuition assistance
- loan assistance
- 401(k) retirement package and company match
- Mental, physical, and financial wellness programs
- free gym memberships
- virtual care appointments
- mental health services and discount programs
- Ongoing learning and career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
