Front Desk Representative - Residency Clinic

Lifepoint Health • Danville, VA

10h • Onsite

About The Position

The Front Desk Representative will be responsible for greeting and registering patients, verifying information, and obtaining signatures. This role handles a multi-line phone system, routes calls, and coordinates with an answering service. The representative will also collect payments (co-pays, deductibles), assist with account inquiries, and reconcile daily deposits. Additionally, they will support MD orders such as work excuses and medical records, and maintain and organize patient records and charts.

Requirements

• High school diploma or equivalent.

Nice To Haves

• 1 year of office experience is preferred.
• 2 years of medical office experience is preferred.

Responsibilities

• Greets and registers patients, verifies information, and obtains signatures.
• Handles multi-line phone system; routes calls and coordinates with answering service.
• Collects payments (co-pays, deductibles), assists with account inquiries, and reconciles daily deposits.
• Supports MD orders (e.g., work excuses, medical records).
• Maintains and organizes patient records and charts.

Benefits

• Multiple levels of medical, dental and vision coverage
• Medical plans starting at just $10 per pay period
• Tailored benefit options for part-time and PRN employees
• Life, accident, critical illness, hospital indemnity insurance
• Short- and long-term disability
• Paid family leave
• Paid time off
• Higher education and certification tuition assistance
• Loan assistance
• 401(k) retirement package and company match
• Mental, physical, and financial wellness programs
• Free gym memberships
• Virtual care appointments
• Mental health services
• Discount programs
• Ongoing learning and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED