Patient Services Representative / Full Time

Surgery Partners, IncMcKinney, TX
Onsite

About The Position

This is a full-time position for a Patient Services Representative responsible for managing patient intake, registration, and administrative tasks within a hospital setting. The role requires accuracy, attention to detail, and excellent customer service skills to ensure a smooth patient experience.

Requirements

  • Proficiency in hospital EMR systems.
  • Ability to accurately schedule appointments and register patients.
  • Experience with insurance verification and obtaining authorizations.
  • Strong attention to detail for documentation and reporting.
  • Ability to handle co-pays and financial transactions.
  • Skills in assembling and distributing patient information packets.
  • Ability to maintain cleanliness and organization of the facility.
  • Must be able to lift and/or carry over 20 pounds on a regular basis.
  • Must be able to push/pull over 25 pounds on a regular basis.
  • Must be able to stand and/or walk at least five hours per day.

Responsibilities

  • Scheduling all walk-ins accurately in the hospital EMR system.
  • Register and check in patients upon arrival, ensuring smooth intake process.
  • Completes new patient registration in hospital EMR system with precision and attention to detail.
  • Performs daily reporting in the hospital EMR systems; Collect co-pays, post to respective patient accounts and issue receipts through hospital EMR system.
  • Ensures all documentation is complete, accurate and compliant with organizational standards.
  • Verifies insurance, obtains authorizations as required.
  • Assembles and distribute new patient information packets. Scans registration documents into the appropriate EMR system.
  • Uphold cleanliness and organization within the facility.
  • Assumes any other responsibilities that may be assigned by supervisor.
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