Patient Services Representative

Balance Health • Santa Monica, CA

11d • $24 - $26

About The Position

Balance Health is a comprehensive lower-extremity-focused physician practice that provides operational support to podiatrists, orthopedic surgeons, and physical therapists. The Patient Services Representative (PSR) greets and checks in patients, schedules appointments, completes checkout, and assists with office duties as needed. The schedule is Monday through Friday.

Requirements

• High school diploma or GED.
• Good verbal and written communication skills.
• Basic knowledge of computers and office equipment.
• Patient-focused, with the ability to work independently.
• Ability to adapt quickly and thrive in a fast-paced environment.
• Able to stand or sit, use hands, and talk or hear while performing job duties.
• Close vision, distance vision, and depth perception.
• Ability to lift or carry up to 25 pounds.

Nice To Haves

• At least 2 years of experience in a healthcare position; the employer is willing to train the right individual.

Responsibilities

• Greet patients.
• Check in patients and assist with individual concerns as they arise.
• Collect appropriate information, including insurance overview, co-pay, deductible, and open balances.
• Schedule appointments and follow through with the checkout process.
• Assist with office duties as needed.
• Perform other tasks as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health Savings Account (HSA) with employer contribution
• Flexible Spending Account (FSA)
• Generous paid time off program
• 401(k) with a 4% match
• Employee Assistance Program
• Life and accidental death and dismemberment insurance
• Short-term disability insurance
• Long-term disability insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED