Patient Services Representative II Dental

Aviva Health•Myrtle Creek, OR

1d•$19 - $24•Onsite

About The Position

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to providing comprehensive and compassionate healthcare services, Aviva Health offers a holistic approach to care, addressing patients' medical, behavioral health, dental, and social service needs. As a vital healthcare resource in the community, Aviva Health fosters a collaborative and supportive work environment where dedicated healthcare professionals have the opportunity to make a meaningful impact on the lives of individuals and families. Join us at Aviva Health and be part of a team that is dedicated to making a difference in the lives of our patients and the community we serve.

Requirements

High school graduate or equivalent education.
Must possess knowledge of Practice Management, Electronic Dental Records, dental terminology, and office practices and procedures.
Must be able to type 40WPM.
Strong interpersonal and communications skills required.

Nice To Haves

One-year clerical experience in a dental care setting preferred.
Knowledge of collection procedures and laws preferred.

Responsibilities

Accurately and effectively enters patient packet data and scans documents, verifies accuracy of patient paperwork and updates patient charts and files as needed.
Accurately registers patients at appointment time and completes documents; assists patients as needed to ensure completion of documents.
Screens new patients for eligibility, collects financial and demographic information and accurately prepares patient’s chart. Photocopies insurance or other third-party payor information and photo ID.
Schedules patient visits.
Accurately calculates individual patient charges for services; collects payment and explains payment process; records receipts of fees in practice management system.
Explains treatment plans as needed.
Answers all telephone calls and makes courtesy confirmation calls.
Attends in-services and other required meetings.
Maintains strict confidentiality at all times in accordance with HIPAA policies and procedures.
Masters various registration processes in order to facilitate accurate and efficient registration and maximize collections.
Interacts with patients and employees in a friendly and respectful manner.
Adheres to all Aviva Health and department policies, procedures, and practices.
Other duties as assigned.