Patient Services Rep / Family Practice

UT Health East Texas•Carthage, TX

About The Position

Join the team as a day-shift, full-time Patient Services Rep in Carthage, Texas, supporting family practice services. The role includes front-desk patient services and administrative tasks such as check-in and check-out, appointment scheduling, insurance verification, payment collection, and processing records. The employer describes a people-first environment with career growth opportunities, tuition assistance, wellness and financial resources, paid time off, comprehensive health benefits, and advanced technology to support patient care. UT Health Carthage has 23 private patient rooms, a 24-hour emergency department designated as a Level IV trauma center, advanced diagnostic technology, a cardiac rehabilitation program, a GI lab, outpatient clinics, and a sleep lab.

Requirements

  • High school diploma or equivalent.

Nice To Haves

  • Two years of recent experience in a clinic or healthcare setting.

Responsibilities

  • Check patients in and out.
  • Schedule appointments.
  • Scan and file documents.
  • Verify insurance.
  • Obtain authorizations.
  • Collect payments and post charges.
  • Fax medical-record requests.
  • Schedule patients for injections at the hospital.
  • Perform other duties as assigned.

Benefits

  • Career growth opportunities
  • Tuition assistance
  • Resources supporting wellness, education, and financial well-being
  • Paid time off
  • Comprehensive health benefits
  • Supportive, inclusive culture
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service