Patient Services Rep / PSR
About The Position
Join our team as a day shift, full-time, Hillcrest Medical Group, Patient Services Representative (PSR) in Stroud, OK. Thrive in a People-First Environment and Make Healthcare Better. Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing more than 30 specialties across 82 sites in Oklahoma, serving 21 communities. This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection, data entry, and referrals. Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments, and maintenance of physician appointment schedules. Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers the telephone promptly in a customer-friendly manner. Collects and verifies accurate patient information and enters it into the registration system. Receives payment for services and correctly completes charge slips for data entry. Committed to being a team player by performing all duties as required or assigned to provide quality patient care. The individual will also have the responsibility to uphold the policies and procedures of Hillcrest Healthcare System.
Requirements
- High School diploma or GED
Nice To Haves
- Previous customer service experience
- Previous medical office experience
Responsibilities
- Ensuring patient flow, medical record availability and completeness
- Scheduling physician/provider appointments, and maintenance of physician appointment schedules
- Receiving and greeting patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner
- Answering the telephone promptly in a customer-friendly manner
- Collecting and verifying accurate patient information and entering it into the registration system
- Receiving payment for services and correctly completing charge slips for data entry
- Performing all duties as required or assigned to provide quality patient care
- Upholding the policies and procedures of Hillcrest Healthcare System
Benefits
- career growth opportunities
- tuition assistance
- resources that support your wellness, education, and financial well-being
- paid time off
- comprehensive health benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
