Patient Services Manager

Bridgeview Eye Partners•Kearney, NE

14h•Onsite

About The Position

The Patient Services Manager supervises the Patient Services staff within the surgical department of the practice. This position requires a strong leader with the ability to lead, develop, and motivate staff to ensure optimal efficiency and deliver the highest quality of patient care.

Requirements

High school graduate, or equivalent is required.
Excellent interpersonal, written and verbal communication skills
Decisive leadership with above average judgment
Detail oriented, self-starter, with strong organizational skills
Able to effectively sustain multiple, simultaneous tasks
Ability to lead, motivate, and promote a team environment
Ability to build and maintain good rapport with the doctors, staff and patients, and handle situations with confidence, tact and resourcefulness
Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment

Nice To Haves

Previous experience in ophthalmology is preferred.
Previous experience in management and/or supervision is preferred.
Previous experience in medical coding/billing is preferred.

Responsibilities

Develop and guide staff to ensure consistency in performance and improve efficiencies.
Coordinate patient scheduling and monitor patient flow throughout the office, ensuring timely patient services.
Verify accuracy of data entry of patient insurance, charge entry, and payment balances on a daily and monthly basis.
Maintain inventory of all medications and supplies to ensure each examination room, the optical lab, and the office is well stocked accordingly.
Evaluate staff performance and provide additional training as necessary.
Assist staff in their essential responsibilities, as necessary.
Provide a safe, clean, organized and inviting environment for both patients and staff.