PATIENT SERVICES MANAGER

Compass Group•Ocoee, FL

1d•$60,000 - $65,000•Onsite

About The Position

In this role, you will ensure patient satisfaction and good public relations through the safe and efficient use and allocation of resources. Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Requirements

B.S. Degree in Food Services Technology/Management, Dietetics or related field; or Associate’s Degree plus three years of directly related experience preferred
Minimum of three years of acute or long-term care experience preferred, depending upon formal degree or training
Willingness to participate in patient/resident satisfaction programs/activities
Knowledge of P&L accountability and contract-managed service experience is desirable
Registered Dietitian, Registered Diet Technician or Certified Dietary Manager certificate, preferred
ServSafe certified highly desirable

Responsibilities

Establishes goals and oversees implementation of patient food service needs based upon medical direction, patient population and contract
Plans and supervises the patient food assembly and service
Complies with dietary restrictions to ensure optimal food preferences are met
Complies with regulatory agencies, including federal, state, and Joint Commission
Participates in facility-wide and department Performance Improvement Program and on Performance Improvement teams to improve processes and patient care
Follows facility, department, and Company safety policies and procedures to include occurrence reporting
Performs other duties as assigned