Patient Services Manager 1
Sodexo Careers•Dubuque, IA
•Onsite
About The Position
Grow your career and develop a team that shares your desire to make a difference! Sodexo is seeking a Patient Services Manager 1 at UnityPoint Health-Finley Hospital located in Dubuque, IA. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.
Requirements
- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies.
- Strong management skills, preferably in healthcare.
- Associate's Degree or equivalent experience.
Nice To Haves
- Knowledge of nutrition and specialized diets and experience with oversight of diet offices is a plus.
Responsibilities
- Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction.
- Oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery.
- Collaborate with clinical, food service, and interdisciplinary teams to enhance the patient experience.
- Perform tray assessments to ensure food quality and presentation and tray accuracy exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits.
- Perform management functions that include direct supervision of hourly associates including employee development.
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
