PATIENT SERVICES MANAGER

Compass Group•Charleston, SC

9d•Onsite

About The Position

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving over 1,000 hospitals and healthcare systems nationwide. With over 31,000 associates, Morrison focuses on creating personalized dining experiences to support healing and health. The company has a long history of serving major health systems, leveraging culinary, nutritional, and operational expertise. Morrison has been recognized as a Best Place to Work and a Top Training Organization. The company employs a large number of registered dietitians and executive chefs, serving millions of meals annually. This position is eligible for an Employee Referral Bonus. If you know someone qualified, you can refer them through PeopleHub and email [email protected] for guidelines. Job Summary: Patient Services Manager – Charleston, SC We are seeking a Patient Services Manager to lead our Patient Services Team in an acute care hospital in Charleston, SC. Healthcare experience is not required. If you have food service leadership experience in restaurants, hotels, hospitality, or other dining operations, your skills can translate to this role. Bring your ability to lead teams, deliver great service, and manage daily operations while making a difference in the patient experience.

Requirements

Associate degree with one year of experience in food services or a related field, or a bachelor’s degree in food service technology, management, or a related field.
At least one year of food service management experience preferred.
Strong leadership, communication, organization, and customer service skills.
Ability to use Microsoft Office and learn electronic medical record and diet office systems.

Nice To Haves

Healthcare experience is not required.
Certified Dietary Manager, Registered Dietetic Technician, or Registered Dietitian credential preferred, but not required.
ServSafe certification desirable.

Responsibilities

Set goals and oversee patient food services based on medical guidance and the needs of the patient population.
Hire, coach, train, and develop patient services team members.
Ensure meals meet dietary restrictions while honoring patient preferences within diet guidelines.
Lead the team in meeting patient satisfaction goals and delivering friendly, dependable service.
Maintain compliance with federal, state, and accrediting standards, along with confidentiality, HIPAA, and patient rights policies.
Participate in and lead patient satisfaction initiatives, departmental meetings, and facility-wide quality improvement programs.