Patient Services - Front Desk / Cashier

Clinical Associates, P.A.•Reisterstown, MD

10h•Onsite

About The Position

At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We have been serving the community for over 50 years. Come join our dynamic medical team in Reisterstown! If you thrive in a fast paced environment and enjoy servicing patients over the phone and in person this position is for you! Our ideal front desk/cashier candidates must be willing to work in a team environment which includes a call center and go above and beyond in providing customer service to our patients. We are a multi-specialty healthcare setting that offers enrichment and an opportunity for growth.

Requirements

High School Diploma or G.E.D. (Required)
Medical Office experience is required.
Basic arithmetic and money calculating skills.
Excellent patient care and customer service skills.

Nice To Haves

Call Center experience is preferred.
EMR skills preferred.

Responsibilities

Identifying and quickly assessing the nature of calls and acting appropriately to provide prompt, professional service.
Scheduling appointments
Verifying insurance / resolving eligibility issues prior to a scheduled appointment.
Collecting co-pays, deductibles, and account balances.
Answering all incoming phone calls for the healthcare provider, scheduling appointments, and documenting messages in the EMR system.