Patient Services Food Services Associate II

Carilion Medical CenterRoanoke, VA
Onsite

About The Position

Leads the daily activities of the department to assure quality food and nutrition services. Assumes responsibilities assigned by the manager. Facilitates effective open two-way communication and resolution of work site operational issues that support facility/service line goals and objectives. Schedules and adjusts staffing as appropriate. Maintains standards of performance, food quality and sanitation. Follows and ensures compliance to Food and Nutrition Services policies and procedures. Completes all general food service tasks as assigned. Participates in department activities/meetings, which may include orientation of co-workers, patient/customer satisfaction initiatives, cost reduction initiatives and inspection readiness. Reviews and verifies all documentation daily. Orders and/or monitors food and supplies. Participates in hiring process, staff development and feedback. Administers and documents menus and requests for patient food items utilizing automated computer systems, including electronic medical records.

Requirements

  • High School diploma/GED or two years of related experience.
  • 1 to 3 years related nutritional or retail food service experience.
  • SERV-Safe Certification or equivalent certification from the Virginia Health Department is required; or ability to obtain certification within year one in this position.
  • Effective interpersonal, communication and teamwork skills required.
  • Keyboarding or computer skills for automated computer systems, including electronic medical records preferred.
  • This position is deemed emergency personnel during emergency weather conditions.
  • Must provide own transportation and travel to other Carilion work sites.
  • May be required to work at other Carilion facilities to meet staffing needs.

Nice To Haves

  • Supervisory experience highly desirable.

Responsibilities

  • Leads the daily activities of the department to assure quality food and nutrition services.
  • Assumes responsibilities assigned by the manager.
  • Facilitates effective open two-way communication and resolution of work site operational issues that support facility/service line goals and objectives.
  • Schedules and adjusts staffing as appropriate.
  • Maintains standards of performance, food quality and sanitation.
  • Follows and ensures compliance to Food and Nutrition Services policies and procedures.
  • Completes all general food service tasks as assigned.
  • Participates in department activities/meetings, which may include orientation of co-workers, patient/customer satisfaction initiatives, cost reduction initiatives and inspection readiness.
  • Reviews and verifies all documentation daily.
  • Orders and/or monitors food and supplies.
  • Participates in hiring process, staff development and feedback.
  • Administers and documents menus and requests for patient food items utilizing automated computer systems, including electronic medical records.

Benefits

  • Sign on Bonus Eligible: $2,000 per applicable guidelines (external hires only)
  • Comprehensive Medical, Dental, & Vision Benefits
  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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