Patient Experience, Food Services
About The Position
The Room Service Associate plays a vital role in the patient experience by ensuring accurate and timely meal service. This position requires a blend of excellent customer service skills and strict adherence to healthcare protocols. The associate will be responsible for taking patient meal orders over the phone, verifying that selections align with a patient's dietary restrictions, and accurately inputting orders into a system. The essential functions include meal ordering and order management, meal delivery and patient interaction, issue resolution and communication, cleanliness and sanitation, administrative task and support.
Requirements
- High School Diploma or equivalent required
- Must have current City of Fort Worth Food Handler’s Card at time of employment and maintain throughout employment
Responsibilities
- Meal ordering and order management
- Meal delivery and patient interaction
- Issue resolution and communication
- Cleanliness and sanitation
- Administrative task and support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
