Patient Services Coordinator IV-OBGYN Clinic

UVA Health Northern Virginia & Culpeper•Culpeper, VA

1d•$17 - $23•Onsite

About The Position

Responsible for processing referrals and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues. As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people’s lives every day. We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health’s community hospitals, outpatient locations, and provider offices. By combining our team’s talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home.

Requirements

High School Diploma or GED required.
3 years of experience in medical office setting required.
Other related experience may be considered in lieu of medical office experience.
Knowledge of medical office software for updating patient demographic information, posting charges, copays, and scheduling patient appointments.
Understanding of CPT and ICD9- CM coding processes.
Excellent verbal communication skills.
Must be able to work with changing priorities.
Excellent organizational, problem solving and critical thinking skills.
Must be able to interact with individuals of all cultures and levels of authority.
Ability to maintain confidentiality.
Must be able to function as part of a team.
Must possess initiative.
Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
Detailed knowledge of multiple payors billing requirements.
Familiarity of coding requirements for practice specialty.
Must be bilingual.

Nice To Haves

Proficient in the use of all computer software utilized in the practice.

Responsibilities

Processing referrals
Performing Dimensions super-user functions
Practice support with EPIC
Working the miscellaneous work queues
Updating patient demographic information
Posting charges
Posting copays
Scheduling patient appointments
Communicates effectively with all levels of clinic staff and visitors.
Greets and assists visitors to the department.
Answers all incoming telephone calls and provides accurate information as needed.
Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization.
Works within a team to achieve patient and team goals.
Shares and initiates regular and professional communication with co-workers.
Facilitates and participates in regular staff meetings.
Demonstrates a willingness to adjust activities to accommodate the needs of team members/internal customers.
Resolves conflicts independently, as appropriate.
Accepts responsibility for actions and acts positively upon feedback from others.
The incumbent may be asked to perform additional duties as assigned.