Patient Services Coord

The US Oncology Network•Colorado Springs, CO

2d•Onsite

About The Position

Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for a Full time Receptionist/Patient service Coordinator to support our Imaging team in our Penrose location in Colorado Springs. We realize that it sounds cliché but it is true - taking care of cancer patients is a calling. It’s much more than a job. Each of us has a unique story that brought us to Rocky Mountain Cancer Centers (RMCC), but those stories usually share common themes of care, compassion, and commitment. No matter the role each RMCC team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients. Whether we are a nurse holding our patient’s hand, or a scheduler on the phone finding an appointment that fits into a patient’s schedule, we are deeply connected to our patients and do what we can to help. If this sounds like you, we’d love to have you join our team.

Requirements

High school diploma or equivalent required.
Minimum five years office experience, preferably in medical setting.
Must pass a background check and non-federal drug test (which excludes marijuana) post offer of employment and prior to hire.
Candidates will be required to show proof of being vaccinated against influenza upon commencing employment.

Responsibilities

Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order.
Collects co-pays, deductible and other out of pocket amounts at time of visit.
Distributes condolence cards to patients families as requested.
Maintains lobby area in a neat and orderly manner.
Identifies no shows and forwards for patient notification.
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
Follows policies and procedures to contribute to the efficiency of the front office.