Patient Service Associate (Edmonton, AB)

Inizio Engage•Edmonton, AB

2d•Onsite

About The Position

Inizio Engage Canada is seeking a Patient Service Associate (PSA) that is to see physicians, nurses, and allied HCPs everyday, focusing on how to help improve the lives of patients. The PSA needs to connect with various Health Care professionals by bringing them and their patients the medicines, knowledge and support they need in their assigned Territory. The PSA is a field role that will be reporting to the Associate Manager, Inizio Engage Canada.

Requirements

Patient Focused mindset
Highly organized
Team player
Dynamic, enthusiastic, and passionate individual.
Strong work ethic.
Proven track record of success (winning performance with a service mindset)
Excellent interpersonal and presentation skills.
Proven ability to communicate a message in an articulate & professional manner.
Strong Computer literacy: Proficient with Microsoft Office and Outlook; above average excel skills
Valid driver’s license and available vehicle

Nice To Haves

Post-secondary education (college, university, or equivalent) preferred but not required.

Responsibilities

Travel within assigned territory to represent the client product(s) in person or virtual (as needed by the program) to health care providers, effectively communicating the most up-to-date, approved messaging about the product’s features, benefits for the patients, clinical benefits and safety information.
Develop territory routing plans to maximize business and increase awareness clients’ patient services/tools with a holistic approach to the clinic (total office call and networking).
Attend and complete all required and ongoing training in due time.
Adhere to the Innovative Medicines Canada Code of Ethical Practices and regulatory requirements under applicable law including PAAB requirements as appropriate.
Adhere to clients and Inizio Code of Conduct