Rental Manager Edmonton, AB

BearCom•Edmonton, AB

1d•$55,194 - $68,270•Onsite

About The Position

As a Rental Manager, you will manage branch rental employees and ultimately be responsible for all aspects of the branch's rental business. The primary goal is to provide Bearcom customers with short-term wireless communication equipment rental services. Rental Managers are expected to be hands-on in daily operations and coordinating all rental business aspects.

Requirements

3 years experience in operations management and or sales.
Strong Sense of Urgency: All issues or problems must be dealt with swiftly, effectively, and efficiently.
Attention to Detail: Being precise is imperative to position.
Ability to Work Under Pressure: Rental business is very time-sensitive. All aspects of the position must be handled professionally and efficiently.
Strong Communication and People Skills: Manage all daily interactions with customers, branch personnel, and ROC with professionalism.
Product Knowledge: Knowledge comes from on-the-job training. However, the ability to retain knowledge in daily rental experiences is vital.
Teamwork: Facilitate teamwork through his/her General Manager, sales team, other branch office rental coordinators, and ROC.
Must have a valid driver's license and proof of insurance.
Drug screenings and background checks are part of the hiring process, which may include a Motor Vehicle Record check.

Responsibilities

Consult with and take rental orders from clients.
Coordinate equipment needs to fulfill customer's rental orders.
Responsible for rental equipment inventory control.
Work directly with the Dallas Rental Operations Center (ROC) on inventory issues.
Directly supervises anywhere from 1 to 4 employees, Rental Coordinators, and Rental Driver(s) on daily tasks.
These duties include coordinating rental deliveries and pick-up schedules, maximizing efforts of staff when they are in the office (cleaning & testing equipment, etc.), and executing daily plans to ensure all aspects of the business are in-line with expectations set by the ROC.
Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. These include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Provide top-notch customer service to all BearCom customers.
Much of the customer service includes basic equipment application troubleshooting and dealing with invoicing issues after the rental sale.
Keeping the General Manager involved in the pursuit of attaining rental revenue goals.
Light marketing of BearCom rental services to local events and happenings in the office territory.
Planning and installing equipment for customer's rental needs.
Computer programming of rental equipment.
Ensure that all equipment that goes out to customers exceeds the minimum standard of functionality, cleanliness, and properly branded with Bearcom labels.
Computer entry and invoicing of rental orders.
Keeping the Branch General Manager abreast of rental business and issues.

Benefits

Extensive on-the-job training
Covers all fees associated with most professional certifications
Highly Competitive Compensation
Medical, Dental, and Vision Insurance, including Family, and EFAP Virtual Healthcare
Long-Term Disability Insurance
Employee and Dependent Life Insurance
Paid Vacation & Time Off
Company Matched RRSP Plan
Employee Referral Bonus
Tuition Reimbursement
On-site parking
Company Recognition Program
Use of Company Vehicle (this will be used only for certain positions)