Local Medical Equipment Delivery Driver

Rotech Healthcare Inc.•Henderson, NC

About The Position

Rotech Healthcare Inc. is hiring a Patient Service Technician – Local Delivery Driver to deliver and set up respiratory and durable medical equipment for patients in their homes. The role provides hands-on support and education to patients and caregivers, helping them use and maintain home medical equipment safely. It involves driving local routes, maintaining and troubleshooting equipment, completing delivery documentation, and responding to urgent equipment needs. The position may require on-call availability after business hours and/or on weekends. Rotech describes the work as local, mission-driven, and supported by comprehensive training.

Requirements

Valid driver’s license in the state of residence with a clean driving record, when applicable for the position.
Meet education requirements mandated by applicable law, regulation, licensing requirement, or customer contract.
Accurately perform simple mathematical calculations.
Effectively communicate in English, both orally and in writing.
Interpret verbal, non-verbal, written, listening, and visual communications.
Maintain confidentiality, discretion, and caution when handling sensitive information.
Demonstrate multitasking ability and attention to detail.
Demonstrate self-motivation, organization, time-management, and deductive problem-solving skills.
Work independently and as part of a team.
Use email, internet navigation and research, Microsoft Outlook, Word and Excel, and office equipment such as fax machines, copiers, printers, phones, and computers and/or tablets.
Be mechanically inclined to repair and troubleshoot equipment.
Demonstrate proper loading, unloading, and cargo tie-down procedures in accordance with company policy.
Understand the use of applicable home respiratory equipment and supplies.
Lift and transport patient equipment weighing at least 65 pounds.
Drive a company vehicle for the majority of the workday.
Comply with Rotech’s Respiratory Protection and N95 Mask Fit Testing Policy, including timely medical evaluation and fit testing and annual recertification.
Keep the face clean-shaven to ensure N95 mask face-seal protection per OSHA guidelines.
Complete a background check; the company states results will be individually assessed and will not automatically disqualify individuals.
Complete a drug screen when applicable for the position.
Comply with healthcare facility credentialing when applicable for the position.

Nice To Haves

High school diploma or GED equivalent.
Experience with medical equipment.
One year of related work experience.
Knowledge of medical terminology.

Responsibilities

Drive local routes to deliver and set up medical equipment in patients’ homes.
Educate patients and caregivers on safe use and maintenance of respiratory and home medical equipment.
Maintain and troubleshoot equipment to ensure proper function and patient safety.
Complete delivery documentation and patient visit reports accurately and on time.
Keep the assigned company vehicle clean, safe, and ready for service.
Respond to urgent equipment needs and participate in on-call rotations.
Ensure compliance with safety protocols and company standards.
Perform other duties as assigned.

Benefits

Generous paid time off and paid holidays.
Overtime pay for non-exempt positions, as applicable.
Bonus and incentive opportunities.
Car, mileage, and telephone reimbursement, as applicable.
Employee discount and recognition programs.
Employee Assistance Program (EAP).
401(k), HSA, and FSA/Dependent Care FSA.
Medical, prescription, dental, and vision coverage.
Life insurance, disability, accidental death, identity protection, and legal services.
Mental health and Medicare support programs.
Diabetes and high blood pressure programs.
Healthcare cost-comparison and prescription savings programs.
Hepatitis B and TB vaccinations.