Local Medical Equipment Delivery Driver

Rotech Healthcare Inc.•Albuquerque, NM

About The Position

Rotech Healthcare Inc. is hiring a Patient Service Technician for local delivery work. The role delivers and sets up respiratory and durable medical equipment in patients’ homes, provides hands-on support and education to patients and caregivers, and helps ensure equipment works safely and properly. The position involves local driving, maintaining equipment and a company vehicle, completing delivery documentation, and responding to urgent equipment needs. Employees must be available for on-call assignments as needed, including after business hours and/or weekends. Duties may change, and other duties may be assigned.

Requirements

  • Meet applicable education requirements mandated by federal, state, or local law, regulation, licensing requirements, or customer contract.
  • Hold a valid driver’s license in the state of residence and maintain a clean driving record, when applicable.
  • Complete a background check and, when applicable, a drug screen and healthcare facility credentialing process.
  • Demonstrate the knowledge, skills, and abilities necessary to perform the essential functions through a combination of education, training, and relevant work experience.
  • Accurately perform simple mathematical calculations.
  • Effectively communicate in English, orally and in writing, and interpret verbal, non-verbal, written, listening, and visual communications.
  • Maintain confidentiality and exercise discretion when handling sensitive information.
  • Multitask with attention to detail and demonstrate self-motivation, organization, time management, and deductive problem-solving skills.
  • Work independently and as part of a team.
  • Use email, the internet, Microsoft Outlook, Word and Excel, and office equipment such as fax machines, copiers, printers, phones, computers, and/or tablets.
  • Demonstrate mechanical aptitude for equipment repair and troubleshooting.
  • Demonstrate proper loading, unloading, and tie-down procedures for transported cargo in accordance with company policy.
  • Understand the use of applicable home respiratory equipment and supplies.
  • Lift and transport patient equipment weighing at least 65 pounds.
  • Comply with Rotech’s Respiratory Protection and N95 Mask Fit Testing Policy, including timely medical evaluation and fit testing, annual recertification, and keeping the face clean-shaven to ensure an N95 mask face seal.

Nice To Haves

  • High school diploma or GED equivalent.
  • Experience with medical equipment.
  • One year of related work experience.
  • Knowledge of medical terminology.

Responsibilities

  • Drive local routes to deliver and set up medical equipment in patients’ homes.
  • Educate patients and caregivers on the safe use and maintenance of respiratory and home medical equipment.
  • Maintain and troubleshoot equipment to ensure proper function and patient safety.
  • Complete delivery documentation and patient visit reports accurately and on time.
  • Keep the assigned company vehicle clean, safe, and ready for service.
  • Respond to urgent equipment needs and participate in on-call rotations.
  • Be available for on-call assignments as needed, including after business hours and/or weekends.
  • Comply with safety protocols and company standards.
  • Perform other duties as assigned.

Benefits

  • Generous paid time off and paid holidays.
  • Overtime pay for non-exempt positions, as applicable.
  • Bonus and incentive opportunities.
  • Car, mileage, and telephone reimbursement, as applicable.
  • Employee discount and recognition programs.
  • Employee Assistance Program (EAP).
  • 401(k), HSA, and FSA/Dependent Care FSA.
  • Medical, prescription, dental, and vision coverage.
  • Life insurance, disability coverage, accidental death coverage, identity protection, and legal services.
  • Meru Health mental health and Mercer SmartConnect Medicare programs.
  • Livongo Diabetes and High Blood Pressure programs.
  • Healthcare Bluebook and RX Savings Solutions programs.
  • Hepatitis B and TB vaccinations.
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