Local Medical Equipment Delivery Driver

Rotech Healthcare Inc.•Duluth, GA

About The Position

Rotech Healthcare Inc. is hiring a Patient Service Technician – Local Delivery Driver to deliver and set up respiratory and durable medical equipment in patients’ homes. The role provides hands-on support and education to patients and caregivers, helping them use and maintain home medical equipment safely. The position involves local driving, equipment maintenance and troubleshooting, accurate documentation, and responding to urgent equipment needs. Employees may be assigned on-call work after business hours and/or on weekends and participate in on-call rotations. The role requires compliance with safety protocols and company standards, as well as Rotech’s respiratory protection and N95 mask fit-testing requirements.

Requirements

  • Valid driver’s license in the state of residence with a clean driving record, when applicable.
  • Meet any education requirements mandated by applicable laws, regulations, licensing requirements, or customer contracts.
  • Demonstrate the knowledge, skills, and abilities needed to perform the essential functions through an appropriate combination of education, training, and relevant work experience.
  • Accurately perform simple mathematical calculations.
  • Communicate effectively in English, orally and in writing.
  • Interpret verbal, non-verbal, written, listening, and visual communications.
  • Maintain confidentiality, discretion, and caution when handling sensitive information.
  • Multi-task with attention to detail.
  • Demonstrate self-motivation, organization, time-management, and deductive problem-solving skills.
  • Work independently and as part of a team.
  • Use email, internet, Microsoft Outlook, Word and Excel, and office equipment including a fax machine, copier, printer, phone, computer, and/or tablet.
  • Be mechanically inclined to repair and troubleshoot equipment.
  • Demonstrate proper loading, unloading, and tie-down procedures for transported cargo according to company policy.
  • Understand the use of applicable home respiratory equipment and supplies.
  • Lift and transport patient equipment weighing a minimum of 65 pounds.
  • Drive a company vehicle for the majority of the workday.
  • Comply with Rotech Respiratory Protection and N95 Mask Fit Testing Policy, including timely medical evaluation and fit testing, annual recertification, and keeping the face clean-shaven to ensure an N95 mask face seal.
  • Complete a background check; results are assessed individually and are not used automatically to disqualify applicants.
  • Complete a drug screen and healthcare-facility credentialing process when applicable.
  • Comply with Rotech’s respiratory protection, N95 fit-testing, and related medical evaluation requirements.

Nice To Haves

  • High school diploma or GED equivalent.
  • Experience with medical equipment.
  • One year of related work experience.
  • Knowledge of medical terminology.

Responsibilities

  • Drive local routes to deliver and set up medical equipment in patients’ homes.
  • Educate patients and caregivers on the safe use and maintenance of respiratory and home medical equipment.
  • Maintain and troubleshoot equipment to ensure proper function and patient safety.
  • Complete delivery documentation and patient visit reports accurately and on time.
  • Keep the assigned company vehicle clean, safe, and ready for service.
  • Respond to urgent equipment needs and participate in on-call rotations.
  • Be available for on-call assignments as needed, including after business hours and/or weekends.
  • Follow safety protocols and company standards.
  • Perform other duties as assigned.

Benefits

  • Generous paid time off and paid holidays.
  • Overtime pay for non-exempt positions, as applicable.
  • Bonus and incentive opportunities.
  • Car, mileage, and telephone reimbursement, as applicable.
  • Employee discount and recognition programs.
  • Employee Assistance Program (EAP).
  • 401(k), HSA, and FSA/Dependent Care FSA.
  • Medical, prescription, dental, and vision coverage.
  • Life insurance, disability insurance, accidental death coverage, identity protection, and legal services.
  • Meru Health mental health and Mercer SmartConnect Medicare programs.
  • Livongo Diabetes and High Blood Pressure programs.
  • Healthcare Bluebook and RX Savings Solutions programs.
  • Hepatitis B and TB vaccinations.
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