Patient Service Specialist

Select Medical • West Orange, NJ

4d • Onsite

About The Position

Kessler Rehabilitation Center is hiring a Patient Service Specialist for its outpatient hub within an inpatient rehabilitation hospital in West Orange, New Jersey. The role coordinates and administers front-office activities to provide a high level of customer service to patients, employees, and referral sources. Duties include patient scheduling and reception, preparing medical records, compiling clinic statistics and reports, collecting and disseminating data, tracking authorizations, and performing other clerical and office functions. The position also involves collecting, reconciling, and preparing daily bank deposits for over-the-counter cash. The stated schedule is Monday through Thursday, 9:30 a.m. to 5:30 p.m., and Friday, 9:00 a.m. to 5:00 p.m. Compensation is $20–$24 per hour, depending on years of experience.

Requirements

• High school diploma or equivalent.
• Basic computer skills, including keyboard familiarity and word processing.
• Knowledge of office procedures and filing.
• Verbal and written communication skills.
• Familiarity with faxing and photocopying.
• Customer service and interpersonal skills to communicate effectively with staff, supportive personnel, patients, physicians, and community members.
• Availability for early mornings and evenings for shifts Monday through Friday.

Nice To Haves

• Two years of experience in a medical office setting requiring multitasking.
• Knowledge of health insurance.

Responsibilities

• Coordinate and administer front-office activities while providing a high level of customer service to patients, employees, and referral sources.
• Perform office functions such as patient scheduling, reception duties, and medical record preparation.
• Compile clinic statistics and reports and collect and disseminate data, including patient demographic and third-party payer information.
• Perform other necessary clerical and office functions.
• Obtain and track authorizations.
• Collect, reconcile, and prepare daily bank deposits for over-the-counter cash.

Benefits

• Mentorship and orientation programs.
• Student debt benefit program.
• Generous paid time off.
• Comprehensive benefits packages.
• Company-matching 401(k) retirement plan.
• Tuition reimbursement.
• Internal movement opportunities across 1,900 centers in 39 states.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED