Patient Service Specialist - Seven Hills

P3 Health Partners•Henderson, NV

33d•$18 - $23•Onsite

About The Position

The Patient Service Specialist is responsible for corresponding with patients, keeping the office organized, and ensuring the environment is welcoming, calm, and quiet for patients and their families. This medical receptionist works at the front desk of a medical office, assisting patients and visitors. The role is onsite in Henderson, Nevada, Monday through Friday from 8 a.m. to 5 p.m. Occasional travel may be required to cover other P3 offices or clinics as directed by management.

Requirements

At least one year of experience in a healthcare-related field.
High school diploma or GED.
Friendly and compassionate disposition.
Excellent communication and problem-solving skills.
Excellent organizational and time-management skills.
Ability to work in a fast-paced environment and prioritize tasks by importance.
Strong interpersonal communication skills.
Ability to work independently or as part of a team.
Dedication to maintaining the confidentiality of patient records.

Nice To Haves

Knowledge of medical terminology.
Familiarity with Athena or Cerner.

Responsibilities

Greet and check in patients in a friendly and professional manner.
Verify patient demographics and insurance information.
Schedule appointments and follow-ups, and manage cancellations and reschedules.
Answer the multi-line phone system, handle patient inquiries, or direct inquiries appropriately.
Perform administrative tasks such as scanning, faxing, and managing medical records.
Keep the waiting area tidy and welcoming.
Support back-office staff and providers as needed.
Work independently in various clinic environments with minimal supervision.
Maintain confidentiality and comply with HIPAA regulations.
Contribute to efficient clinic workflows and a positive patient experience.